Shipping Policy

Thanks for shopping with Trovea. Here's everything you need to know about how and when your order arrives.

Processing Time

Orders are processed within 1–2 business days after they're placed. You'll receive a confirmation email once your order is on its way. Orders placed on weekends or holidays begin processing the next business day.

Want it sooner? At checkout you can add Priority Processing — your order is processed immediately, so it reaches you sooner.

Shipping Times & Rates

We offer free standard shipping on all orders within the United States.

Delivery windows are estimates and begin from the date your order ships, not the date it's placed. Orders shipping to Alaska, Hawaii, and other non-contiguous U.S. locations may require additional transit time.

Order Tracking

Once your order ships, you'll receive a tracking number by email. You can use it to follow your package at any time. If you haven't received tracking within 3 business days of ordering, check your spam folder or reach out to us and we'll send it over.

Address Changes

Please double-check your shipping address at checkout. If you need to correct an address, contact us at support@troveastore.com as soon as possible. We can usually update it before the order ships, but once a package is in transit we're unable to reroute it.

Delays

Occasionally, factors outside our control — carrier delays, weather, or high-volume periods — can affect delivery times. If your order is running behind the estimated window, reach out and we'll track it down for you.

Questions?

We're here to help. Email us anytime at support@troveastore.com and we'll get back to you as quickly as we can.

— Max, Trovea